Party FAQs & Refund policy
You can bring a cake (just no ice cream cake), cupcakes, and dry snacks such as chips, Chex mix, goldfish, pretzels, etc. no outside food is permitted at Let’s Play. A $75 outside food fee is applied if you wish to bring outside food. With the exception of pizzas and ice cream, these will have to be ordered through us regardless of the outside food fee and are priced separately from the $75 fee. Please note that the $75 outside food fee must be added at least 48 hours before your party.
Our parties are two hours long. For the first hour, you and your guests will be in the play area while your assigned party coordinator sets up the room. (Please note- the party room is not available for you to use during this time.) Approximately half an hour into your party, we will have a dance party with a Let’s Play character of your choice. For the second hour of your party, you and your guests will be in the private party room for pizza, cake, presents, etc. At the end of the second hour, we will need the room back, but you and your guests are welcome to continue playing until we close.
We do not provide any decorations, but you are welcome to purchase balloons from us for $1.50 each. You are able to bring your own balloons, however, we are unable to blow them up here. The only decorations we ask you not to bring are glitter, confetti, silly string, and pinatas. Any decorations besides those are allowed and your party coordinator will set them up during the first hour of your party.
Our costume characters are Elsa, Olaf, Minnie Mouse, Mickey Mouse, Minion, Teenage Mutant Ninja Turtle, Chase from Paw Patrol, Skye from Paw Patrol, Catboy from PJ Masks, Pikachu, Moana, Rainbow the Unicorn, and Peppa Pig. One character comes with each birthday party, but you can add additional characters for $30 each. Please note that additional characters must be added at least 48 hours before your party.